Privacy Policy
Last Updated: 30 December 2025
1. Introduction
This Privacy Policy explains how My IELTS World Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website myieltsworld.com.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (GDPR).
2. Data Controller
The data controller responsible for your personal data is:
My IELTS World Ltd
Ty-Gwenn, South Place
St Just, Penzance
TR19 7HP
United Kingdom
Email: privacy@myieltsworld.com
3. Information We Collect
We collect the following personal information from you:
- Name – to identify and address you personally
- Email address – to communicate with you
We collect this information when you voluntarily provide it to us, for example, when you sign up for our newsletter, create an account, or contact us through our website.
4. How We Use Your Information
We use your personal information for the following purposes:
- To send you communications you have requested (e.g., newsletters, updates)
- To respond to your enquiries
- To provide you with information about our services
- To maintain our records and improve our services
5. Legal Basis for Processing
Under UK GDPR and GDPR, we process your personal data based on one or more of the following legal grounds:
- Consent – You have given clear consent for us to process your personal data for a specific purpose.
- Legitimate interests – Processing is necessary for our legitimate interests (such as improving our services), provided these are not overridden by your rights and interests.
You may withdraw your consent at any time by contacting us using the details provided in this policy.
6. Data Sharing
We do not sell, trade, rent, or otherwise share your personal information with any third parties.
Your data remains solely with us and is used only for the purposes outlined in this policy.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:
- If you are subscribed to our mailing list, we will retain your information until you unsubscribe or request deletion.
- If you request deletion of your data, we will remove it within 30 days of your request, unless we are legally required to retain it.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure storage of data
- Restricted access to personal data
- Regular security assessments
9. Your Rights
Under UK GDPR and GDPR, you have the following rights regarding your personal data:
- Right of access – You can request a copy of the personal data we hold about you.
- Right to rectification – You can request that we correct any inaccurate or incomplete data.
- Right to erasure – You can request that we delete your personal data (also known as the “right to be forgotten”).
- Right to restrict processing – You can request that we limit how we use your data.
- Right to data portability – You can request a copy of your data in a commonly used, machine-readable format.
- Right to object – You can object to the processing of your data in certain circumstances.
- Right to withdraw consent – Where processing is based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at the email address provided in the Contact Us section below.
We will respond to your request within one month of receipt. If your request is complex or we receive numerous requests, we may extend this period by a further two months, but we will inform you of any such extension.
10. Cookies
Our website uses only essential cookies that are strictly necessary for the operation of the site. These cookies are required for basic functionality such as user login, session management, and security.
These essential cookies do not track your browsing activity or collect personal information for marketing purposes. As these cookies are strictly necessary for the website to function, they do not require your consent under UK GDPR and GDPR.
The essential cookies we use include:
- Session cookies – to maintain your login session while you navigate the site
- Security cookies – to help protect against cross-site request forgery and maintain site security
- WordPress functional cookies – to enable core website functionality
These cookies are automatically deleted when you close your browser or after a short period of inactivity.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom
Website: www.ico.org.uk
Telephone: 0303 123 1113
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
My IELTS World Ltd
Ty-Gwenn, South Place
St Just, Penzance
TR19 7HP
United Kingdom
Email: privacy@myieltsworld.com